1. Shipping Methods
We currently offer 2 shipping methods:
- Standard Shipping: Estimated delivery time is 20-30 business days.
- Express Shipping: Estimated delivery time is 10-15 business days.
2. Shipping Coverage
We currently offer international shipping to around the world.
3. Shipping Costs
Shipping costs depend on several factors, including the weight and size of the package, the destination country, the shipping method, and the desired delivery time. Please visit our website to use our shipping cost calculator or contact our customer service department for an accurate quote.
4. Order Processing Time
- Orders placed before 12pm will be processed the same day.
- Orders placed after 12pm will be processed the next day.
5. Order Tracking Information
Customers will receive an email notification when their order has been shipped and will be provided with order tracking information.
6. Rights and Responsibilities
- We will do our best to deliver orders on time and safely to our customers.
- However, we are not responsible for shipping delays caused by third parties, such as customs, weather, or natural disasters.
- Customers are responsible for providing us with accurate and complete address information. We are not responsible for lost orders or failed deliveries due to incorrect information.
7. Support
- If you have any questions about our shipping policy, please contact us at [email protected] or +1 (601) 493-9692.