Terms Of Service

Last updated: May 15, 2025

These Terms of Service (“Legal Terms”) constitute a legally binding agreement between 9ninecloth LLC (“Company,” “we,” “us,” or “our”), and you—whether personally or on behalf of an entity—concerning your access to and use of https://9ninecloth.com and any related products, services, or content that link to these Legal Terms (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms. If you do not agree, you must discontinue use immediately.

We may modify or update these Legal Terms at any time. The “Last updated” date will reflect the most recent changes. Your continued use of the Services after a change means you accept the revised Legal Terms. We recommend printing a copy for your records.

Table of Contents

  1. Our Services
  2. Intellectual Property Rights
  3. User Representations
  4. Prohibited Activities
  5. User-Generated Contributions
  6. Contribution License
  7. Services Management
  8. Term & Termination
  9. Modifications & Interruptions
  10. Governing Law
  11. Dispute Resolution
  12. Corrections
  13. Disclaimer
  14. Limitations of Liability
  15. Indemnification
  16. User Data
  17. Electronic Communications, Transactions & Signatures
  18. Miscellaneous
  19. Products, Ordering & Payment
  20. Shipping, Returns & Refunds
  21. Contact Us

1. Our Services The Services offered by 9ninecloth LLC provide products and content, primarily accessible via our website. Our Services are intended for lawful use only and may not be available for distribution in any jurisdiction where such distribution would contravene local law or require registration. If you access the Services from another jurisdiction, you do so at your own initiative and are solely responsible for local-law compliance. Our Services include our website, online store, and any related platforms or features.

2. Intellectual Property Rights All source code, functionality, software, designs, text, graphics, photos, audio, video, trademarks, and logos (collectively, “Content” and “Marks”) are owned or licensed by us and protected by U.S. and international intellectual-property laws.

We grant you a revocable, non-exclusive, non-transferable license to access and use the Services and to download or print a copy of any portion of the Content solely for personal, non-commercial purposes. Any other use requires our prior written consent. No part of the Services, Content, or Marks may be copied, reproduced, republished, modified, transmitted, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission. Any breach of these Intellectual Property Rights will constitute a material breach of these Legal Terms and will result in the immediate termination of your right to use the Services.

3. User Representations By using the Services, you represent and warrant that you:

  • Have the legal capacity to enter into these Legal Terms and comply with all of their provisions.
  • Are at least the age of majority in your jurisdiction, or if a minor, you have received parental permission to use the Services.
  • Will provide accurate, current, and complete information. Inaccurate or incomplete information may result in suspension or termination of your access.
  • Will not access the Services using automated means (e.g., bots, scripts).
  • Will use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

4. Prohibited Activities You agree not to engage in any activities that:

  • Systematically retrieve data or content to compile a database or directory without our written permission.
  • Defraud, mislead, or attempt to obtain sensitive account information from us or other users.
  • Circumvent, disable, or interfere with security measures or other features of the Services.
  • Harass, intimidate, threaten any of our employees, agents, or other users.
  • Upload or transmit viruses, malware, spam, or any disruptive code.
  • Reverse-engineer or decompile the Services’ software.
  • Use the Services for any unlawful, competitive, or commercial purpose not expressly permitted.
  • Remove or alter any copyright or proprietary notices on any Content.
  • Impersonate another person or entity.

5. User-Generated Contributions If the Services permit you to post content (“Contributions”), you bear full responsibility for those Contributions and any legal consequences. You must have the necessary rights to share the content, and your Contributions must not violate any third-party rights or applicable laws. We are not liable for any content you post.

6. Contribution License By submitting a Contribution, you grant us an unlimited, worldwide, royalty-free, irrevocable, perpetual, non-exclusive, transferable, sublicensable license to host, use, copy, reproduce, modify, adapt, publish, translate, distribute, and display that Contribution for any lawful purpose, commercial, advertising, or otherwise. This includes using your name, company name, and any trademarks, service marks, logos, and images you provide. You retain ownership of your intellectual property and moral rights in your Contributions, but you waive moral rights to the extent permissible by applicable law, and agree that we may use your feedback or suggestions without compensation or acknowledgment.

7. Services Management We reserve the right to monitor the Services, remove or disable access to any content or Contributions that violate these Legal Terms, suspend or terminate accounts, and take legal action to protect our rights or comply with law. We may also manage the Services as we see fit to maintain proper functionality and security.

8. Term & Termination These Legal Terms remain in full force and effect while you use the Services. We may suspend or terminate your access to the Services, without prior notice or liability, at any time for any reason, including any breach of these Legal Terms or applicable laws. If your access is terminated, you are prohibited from creating a new account without our explicit permission.

9. Modifications & Interruptions We reserve the right to change, modify, remove, suspend, or discontinue any part of the Services without notice at any time. We are not liable to you or any third party for any modifications, price changes, suspension, or discontinuance of the Services, nor for downtime, data loss, interruptions, delays, or errors due to technical or operational issues. We have no obligation to update any information on our Services.

10. Governing Law These Legal Terms are governed by and construed in accordance with the laws of the State of North Carolina, USA, without regard to conflict-of-law rules. By using our Services, you consent to the jurisdiction and venue of courts located in the United States.

11. Dispute Resolution Informal Negotiations. Before filing a claim, the parties agree to attempt to resolve any dispute informally for at least 30 days after written notice. Clomic specifies 60 days. Binding Arbitration. If unresolved, disputes will be finally settled by one arbitrator under the American Arbitration Association’s Commercial Rules in Raleigh, North Carolina. The proceeding will be conducted on an individual basis and not on a class-wide or consolidated basis, and in English. Class actions are prohibited. Either party may seek injunctive relief in a court of competent jurisdiction in Wake County, NC. Disputes related to intellectual property rights, theft, piracy, privacy breaches, or claims for injunctive relief may be brought in a court of competent jurisdiction and are not subject to these informal negotiation or arbitration provisions.

12. Corrections We may correct errors, inaccuracies, or omissions on the Services, including descriptions, pricing, and availability, at any time without notice.

13. Disclaimer The Services are provided “AS IS” and “AS AVAILABLE” without any warranties, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We make no guarantees regarding the accuracy, completeness, or reliability of the Services, and we will not be liable for any errors, damages, or losses arising from your use of the Services.

14. Limitations of Liability To the maximum extent permitted by law, we will not be liable for direct, indirect, incidental, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, or other similar damages. Our total liability will not exceed the greater of US $100 or the amount you paid us in the 12 months preceding the claim. Certain US laws or international laws may not allow the limitation or exclusion of certain damages, so these limitations may not apply to you.

15. Indemnification You agree to defend, indemnify, and hold us harmless from any loss, liability, claim, damages, or expense (including reasonable attorneys’ fees) arising out of your use of the Services, your breach of these Legal Terms, or your violation of another’s rights.

16. User Data We perform routine backups and maintain certain data you provide for operational purposes, but are not liable for data loss or corruption. You are responsible for preserving copies of any data you submit.

17. Electronic Communications, Transactions & Signatures You consent to receive communications electronically and agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing. You further agree to the use of electronic signatures, contracts, and records in connection with your transactions on the Services.

18. Miscellaneous These Legal Terms constitute the entire agreement between you and us. If any provision is deemed unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any right or provision shall not operate as a waiver. We may assign our rights and obligations at any time. There is no joint venture, partnership, employment, or agency relationship created between you and us by these Legal Terms.

19. Products, Ordering & Payment We offer a variety of apparel products, including T-shirts, hoodies, and sweatshirts, featuring original designs. We strive to provide accurate product descriptions, images, and pricing, but do not warrant that product information is accurate, complete, reliable, or error-free. Colors may appear differently depending on your monitor, and we cannot guarantee that your monitor’s display will accurately reflect the true color of a product.

All prices are subject to change without notice. We reserve the right to discontinue any products or correct errors in pricing or product information at any time. By placing an order, you are offering to purchase products subject to these Legal Terms. All orders are subject to acceptance and availability, and we reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing, or suspicion of fraudulent activity. You agree to provide current, complete, and accurate purchase and account information, including email address and payment method details, for all purchases. You authorize us to charge your chosen payment provider for the total amount of your order (including applicable taxes and shipping fees).

20. Shipping, Returns & Refunds We will ship your order to the shipping address you provide during checkout, and you are responsible for ensuring its accuracy. We are not responsible for any delays or failures in delivery due to inaccurate or incomplete shipping addresses. Shipping times and costs vary depending on the destination, shipping method, and product availability. Estimated delivery times for products like apparel can be 14-21 business days after payment and order processing, but these are estimates and delays may occur.

9ninecloth LLC does not guarantee domestic and/or international shipments nor handle returns or exchanges generally. Certain countries are considered “high risk” for issues such as lost or stolen shipments. If upon delivery of the product you feel that your order was incorrect due to error on our part (e.g., wrong color, item size, or design), please email us within a specified timeframe (e.g., fourteen days for Tolopet, thirty days for Printblur, or as per our separate Return Policy)