9ninecloth understands the excitement of waiting for your new purchases to arrive. That’s why we offer a simple and convenient way to track your order every step of the way.
Here’s how you can keep an eye on your package:
1. Login and Locate: Head over to the Suppermerch.com website and log in to your account. Once you’re in, navigate to the “My Orders” section.
2. Select Your Order: From your order history, pinpoint the specific order you’d like to track.
3. Track in Detail: On the individual order page, you’ll find a dedicated section for “Order Tracking.” This section displays the current status of your order, including:
- Current Status: Whether your order is placed, processing, delivered, or canceled.
- Package Location: This might include the warehouse location or the current city it’s transiting through.
- Tracking History: A detailed timeline of your order’s journey, showcasing each step it’s taken.
4. Track with Email Link: We also send you a confirmation email containing a unique tracking link. Clicking this link will take you directly to the carrier’s website, providing even more specific tracking information.
Need Help?
If you have any questions or encounter issues while tracking your order, don’t hesitate to reach out to our friendly customer service team. They’re available via [email protected] or +1 (601) 493-9692 and happy to assist you.
We hope this information helps you stay informed about your orders!